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xFrancisco

Problemas com o certificado de servidor no Chrome

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Olá, alguns dias atrás eu fui acessar o facebook pelo Chrome através do computador da minha mãe e aconteceu um problema que eu conto com a ajuda de vocês para solucionar. Acessei a página e estava com o facebook dela aberto então o fechei e fui entrar no meu. Após digitar o e-mail e a senha e clicar em ''entrar'', apareceu uma página do Chrome com a seguinte mensagem:

''Certificado de servidor inválido

Você tentou acessar www.facebook.com, mas o servidor apresentou um certificado inválido.

Você não pode continuar, pois o operador do site solicitou segurança reforçada para este domínio.''

O estranho é que o facebook abre normalmente em outros navegadores nesse mesmo computador. Outro fato que deve ser relevante é que eu tentei escanear o computador através do avast, mas não sei o que acontece que não importa quanto tempo passe escaneando ou quanto arquivos sejam analisados, ele não chega nem a 1%.

Sobre o log: Na hora de fazer o log apareceram duas mensagens que eu ignorei e continue o procresso, mas transcrevi pois não sei se prejudicam em alguma coisa:

''For some reason your system denied write acess to the Hosts file. If any hijacked domains are in this file, HijackThis may NOT be able to fix this.

If that happens, you need to edit the file yourself. To do this, click Start, Run and type:

notepad ''C:\Windows\System32\drivers\etc\hosts''

and press Eneter. Find the line(s) HijackThis repots and delete them. Save the file as ''hosts.'' (with quotes), and reboot.''

e

''And unexpected error has occurred at procedure:

modMain_CheckOther1Item()

Error #75 - Path/File access error

Please email me at merjin@spywareinfo.com, reporting the following"

*What you were trying to fix when the error occurred, if applicable

*How you can reproduce the error

*A complete HijackThis scan log, if possible

Windows version: Windows NT 6.oo.1906

MSIE versions: 9.0.8112.16421

HijackThis version: 1.99.1

This message has been copied to your clipboard.

Click OK to continue the rest of the scan''

A seguir está o log que foi gerado.

Logfile of HijackThis v1.99.1

Scan saved at 15:01:36, on 08/04/2012

Platform: Unknown Windows (WinNT 6.00.1906 SP2)

MSIE: Internet Explorer v9.00 (9.00.8112.16421)

Running processes:

C:\Windows\system32\Dwm.exe

C:\Windows\system32\taskeng.exe

C:\Windows\Explorer.EXE

C:\Windows\System32\hkcmd.exe

C:\Windows\System32\igfxpers.exe

C:\Windows\system32\igfxsrvc.exe

C:\Windows\RtHDVCpl.exe

C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\Program Files\Camera Assistant Software for Toshiba\traybar.exe

C:\Program Files\Toshiba\Power Saver\TPwrMain.exe

C:\Program Files\Toshiba\SmoothView\SmoothView.exe

C:\Program Files\Toshiba\FlashCards\TCrdMain.exe

C:\Program Files\Toshiba\ConfigFree\NDSTray.exe

C:\Program Files\Alwil Software\Avast5\AvastUI.exe

C:\Program Files\Microsoft IntelliPoint\ipoint.exe

C:\Program Files\Windows Searchqu Toolbar\Datamngr\datamngrUI.exe

C:\Program Files\Common Files\Java\Java Update\jusched.exe

C:\Program Files\Toshiba\TOSCDSPD\TOSCDSPD.exe

C:\Program Files\Skype\Phone\Skype.exe

C:\Windows\ehome\ehtray.exe

C:\Program Files\Windows Media Player\wmpnscfg.exe

C:\Program Files\Windows Live\Messenger\msnmsgr.exe

C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE

C:\Program Files\Camera Assistant Software for Toshiba\CEC_MAIN.exe

C:\Windows\ehome\ehmsas.exe

C:\Windows\system32\igfxext.exe

C:\Program Files\Toshiba\ConfigFree\CFSwMgr.exe

C:\Program Files\Microsoft IntelliPoint\dpupdchk.exe

C:\Program Files\Skype\Plugin Manager\skypePM.exe

C:\Program Files\Windows Live\Contacts\wlcomm.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Safari\Safari.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Windows\System32\mobsync.exe

C:\Program Files\Real\RealPlayer\update\realsched.exe

C:\Windows\system32\wuauclt.exe

C:\Program Files\RelevantKnowledge\rlvknlg.exe

C:\Windows\system32\wbem\unsecapp.exe

C:\Program Files\Safari\Apple Application Support\WebKit2WebProcess.exe

C:\Users\Toshiba\AppData\Local\Google\Update\GoogleUpdate.exe

C:\Users\Toshiba\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Toshiba\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Toshiba\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Toshiba\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Toshiba\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Toshiba\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Toshiba\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Toshiba\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Toshiba\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Toshiba\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Toshiba\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Toshiba\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Toshiba\Desktop\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://home.sweetim.com

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

R3 - URLSearchHook: (no name) - {e0301295-ab3e-4af3-979f-3d453c5f9f48} - (no file)

O1 - Hosts: ::1 localhost

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll

O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll

O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)

O2 - BHO: facemoods Helper - {64182481-4F71-486b-A045-B233BD0DA8FC} - C:\Program Files\facemoods.com\facemoods\1.4.17.11\bh\facemoods.dll

O2 - BHO: Java Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll

O2 - BHO: Searchqu Toolbar - {7FF99715-3016-4381-84CE-E4E4C9673020} - C:\PROGRA~1\WI9130~1\ToolBar\SearchquDx.dll

O2 - BHO: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\Alwil Software\Avast5\aswWebRepIE.dll

O2 - BHO: Auxiliar de Conexão do Windows Live - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O2 - BHO: DealPly - {A6174F27-1FFF-E1D6-A93F-BA48AD5DD448} - C:\Program Files\DealPly\DealPlyIE.dll

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll

O3 - Toolbar: Searchqu Toolbar - {7FF99715-3016-4381-84CE-E4E4C9673020} - C:\PROGRA~1\WI9130~1\ToolBar\SearchquDx.dll

O3 - Toolbar: facemoods Toolbar - {DB4E9724-F518-4dfd-9C7C-78B52103CAB9} - C:\Program Files\facemoods.com\facemoods\1.4.17.11\facemoodsTlbr.dll

O3 - Toolbar: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\Alwil Software\Avast5\aswWebRepIE.dll

O4 - HKLM\..\Run: [igfxTray] C:\Windows\system32\igfxtray.exe

O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe

O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe

O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe

O4 - HKLM\..\Run: [iAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe

O4 - HKLM\..\Run: [synTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

O4 - HKLM\..\Run: [Camera Assistant Software] "C:\Program Files\Camera Assistant Software for Toshiba\traybar.exe" /start

O4 - HKLM\..\Run: [TPwrMain] %ProgramFiles%\TOSHIBA\Power Saver\TPwrMain.EXE

O4 - HKLM\..\Run: [HSON] %ProgramFiles%\TOSHIBA\TBS\HSON.exe

O4 - HKLM\..\Run: [smoothView] %ProgramFiles%\Toshiba\SmoothView\SmoothView.exe

O4 - HKLM\..\Run: [00TCrdMain] %ProgramFiles%\TOSHIBA\FlashCards\TCrdMain.exe

O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide

O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe

O4 - HKLM\..\Run: [ToshibaServiceStation] C:\Program Files\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe /hide:60

O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup

O4 - HKLM\..\Run: [avast5] C:\PROGRA~1\ALWILS~1\Avast5\avastUI.exe /nogui

O4 - HKLM\..\Run: [intelliPoint] "C:\Program Files\Microsoft IntelliPoint\ipoint.exe"

O4 - HKLM\..\Run: [DATAMNGR] C:\PROGRA~1\WI9130~1\Datamngr\DATAMN~1.EXE

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"

O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

O4 - HKLM\..\Run: [facemoods] "C:\Program Files\facemoods.com\facemoods\1.4.17.11\facemoodssrv.exe" /md I

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Real\RealPlayer\Update\realsched.exe" -osboot

O4 - HKLM\..\Run: [skytel] Skytel.exe

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"

O4 - HKCU\..\Run: [TOSCDSPD] C:\Program Files\TOSHIBA\TOSCDSPD\TOSCDSPD.exe

O4 - HKCU\..\Run: [skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized

O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe

O4 - HKCU\..\Run: [Facebook Update] "C:\Users\Toshiba\AppData\Local\Facebook\Update\FacebookUpdate.exe" /c /nocrashserver

O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe

O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background

O4 - HKCU\..\Run: [Google Update] "C:\Users\Toshiba\AppData\Local\Google\Update\GoogleUpdate.exe" /c

O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000

O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll

O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL

O10 - Unknown file in Winsock LSP: c:\windows\system32\nlaapi.dll

O10 - Unknown file in Winsock LSP: c:\windows\system32\napinsp.dll

O10 - Unknown file in Winsock LSP: c:\program files\bonjour\mdnsnsp.dll

O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics

O11 - Options group: [iNTERNATIONAL] International

O13 - Gopher Prefix:

O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\WI1F86~1\MESSEN~1\MSGRAP~1.DLL

O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll

O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\WI1F86~1\MESSEN~1\MSGRAP~1.DLL

O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL

O18 - Filter hijack: text/xml - {807563E5-5146-11D5-A672-00B0D022E945} - C:\PROGRA~1\COMMON~1\MICROS~1\OFFICE12\MSOXMLMF.DLL

O20 - AppInit_DLLs: c:\progra~1\wi9130~1\datamngr\datamngr.dll c:\progra~1\google\google~1\goec62~1.dll

O20 - Winlogon Notify: igfxcui - C:\Windows\SYSTEM32\igfxdev.dll

O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - Agere Systems - C:\Windows\system32\agrsmsvc.exe

O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe

O23 - Service: Serviço do Bonjour (Bonjour Service) - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe

O23 - Service: ConfigFree Service - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe

O23 - Service: @%SystemRoot%\ehome\ehstart.dll,-101 (ehstart) - Unknown owner - %windir%\system32\svchost.exe (file missing)

O23 - Service: Intel® PROSet/Wireless Event Log (EvtEng) - Intel® Corporation - C:\Program Files\Intel\WiFi\bin\EvtEng.exe

O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files\TOSHIBA Games\TOSHIBA Game Console\GameConsoleService.exe

O23 - Service: Google Desktop Manager 5.9.1005.12335 (GoogleDesktopManager-051210-111108) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe

O23 - Service: @gpapi.dll,-112 (gpsvc) - Unknown owner - %windir%\system32\svchost.exe (file missing)

O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: Intel® Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe

O23 - Service: @C:\Program Files\Nero\Update\NASvc.exe,-200 (NAUpdate) - Nero AG - C:\Program Files\Nero\Update\NASvc.exe

O23 - Service: @%SystemRoot%\system32\qwave.dll,-1 (QWAVE) - Unknown owner - %windir%\system32\svchost.exe (file missing)

O23 - Service: Intel® PROSet/Wireless Registry Service (RegSrvc) - Intel® Corporation - C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe

O23 - Service: RelevantKnowledge - TMRG, Inc. - C:\Program Files\RelevantKnowledge\rlservice.exe

O23 - Service: @%SystemRoot%\system32\seclogon.dll,-7001 (seclogon) - Unknown owner - %windir%\system32\svchost.exe (file missing)

O23 - Service: SmartFaceVWatchSrv - Toshiba - C:\Program Files\Toshiba\SmartFaceV\SmartFaceVWatchSrv.exe

O23 - Service: TMachInfo - TOSHIBA Corporation - C:\Program Files\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe

O23 - Service: TOSHIBA Navi Support Service (TNaviSrv) - TOSHIBA Corporation - C:\Program Files\Toshiba\TOSHIBA DVD PLAYER\TNaviSrv.exe

O23 - Service: TOSHIBA Optical Disc Drive Service (TODDSrv) - TOSHIBA Corporation - C:\Windows\system32\TODDSrv.exe

O23 - Service: TOSHIBA Power Saver (TosCoSrv) - TOSHIBA Corporation - C:\Program Files\Toshiba\Power Saver\TosCoSrv.exe

O23 - Service: TOSHIBA SMART Log Service - TOSHIBA Corporation - C:\Program Files\TOSHIBA\SMARTLogService\TosIPCSrv.exe

O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe

O23 - Service: @%ProgramFiles%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - %ProgramFiles%\Windows Media Player\wmpnetwk.exe (file missing)

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- Faça o download do Malwarebytes Anti-Malware

http://www.malwarebytes.org/mbam-download.php

  • Desative o antivírus;
  • Faça a instalação dando um duplo clique em "mbam-setup.exe";
  • Marque "Atualizar Malwarebytes Anti-Malware" e "Executar Malwarebytes Anti-Malware", e clique em concluir;
  • Marque "Verificação Completa" e depois clique em Verificar;
  • Quando o scan terminar, clique em Ok e em "Mostrar Resultados" para ver o log;
  • Se algo for detectado, veja se tudo está marcado e clique em "Remover";
  • O log é automaticamente gravado e pode ser consultado clicando em "Logs" do menu principal;
  • Copie e cole o conteúdo desse log na sua próxima resposta.

- Poste novo log do HijackThis.

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Malwarebytes Anti-Malware 1.61.0.1400

www.malwarebytes.org

Versão da Base de Dados: v2012.04.09.08

Windows Vista Service Pack 2 x86 NTFS

Internet Explorer 9.0.8112.16421

Toshiba :: TOSHIBA-PC [administrador]

09/04/2012 21:22:29

mbam-log-2012-04-09 (21-22-29).txt

Tipo de Verificação: Verificação Completa

Opções de verificações ativadas: Memória | Inicialização | Registro | Sistema de arquivos | Heurística/Extra | Heurística/Shuriken | PUP | PUM

Opções de verificação desativadas: P2P

Objetos escaneados: 340593

Tempo decorrido: 2 hora(s), 34 minuto(s), 39 segundo(s)

Processos de Memória Detectados: 2

C:\Program Files\RelevantKnowledge\rlservice.exe (PUP.Adware.RelevantKnowledge) -> 2080 -> Será deletado na próxima inicialização.

C:\Program Files\RelevantKnowledge\rlvknlg.exe (PUP.Adware.RelevantKnowledge) -> 22304 -> Será deletado na próxima inicialização.

Módulos de Memória Detectados: 2

C:\Program Files\RelevantKnowledge\rlls.dll (PUP.Adware.RelevantKnowledge) -> Será deletado na próxima inicialização.

C:\Users\Toshiba\AppData\Local\Google\Chrome\User Data\Default\Extensions\mkndcbhcgphcfkkddanakjiepeknbgle\1.3.332.1_0\plugins\rlcm.dll (PUP.Adware.RelevantKnowledge) -> Será deletado na próxima inicialização.

Chaves de Registro Detectadas: 3

HKLM\SYSTEM\CurrentControlSet\Services\RelevantKnowledge (PUP.Adware.RelevantKnowledge) -> Enviado para a Quarentena e deletado com sucesso.

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{d08d9f98-1c78-4704-87e6-368b0023d831} (PUP.Adware.RelevantKnowledge) -> Enviado para a Quarentena e deletado com sucesso.

HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\FoxTab Video Converter (Adware.Agent) -> Enviado para a Quarentena e deletado com sucesso.

Valores de Registro Detectadas: 0

(Não foram detectados ítens maliciosos)

Itens de Dados no Registro Detectadas: 0

(Não foram detectados ítens maliciosos)

Pastas Detectadas: 3

C:\Program Files\RelevantKnowledge (PUP.Spyware.MarketScore) -> Será deletado na próxima inicialização.

C:\Program Files\RelevantKnowledge\components (PUP.Spyware.MarketScore) -> Enviado para a Quarentena e deletado com sucesso.

C:\ProgramData\Microsoft\Windows\Start Menu\Programs\RelevantKnowledge (PUP.Spyware.MarketScore) -> Enviado para a Quarentena e deletado com sucesso.

Arquivos Detectados: 30

C:\Program Files\RelevantKnowledge\rlservice.exe (PUP.Adware.RelevantKnowledge) -> Será deletado na próxima inicialização.

C:\Program Files\RelevantKnowledge\rlls.dll (PUP.Adware.RelevantKnowledge) -> Será deletado na próxima inicialização.

C:\Program Files\RelevantKnowledge\rlvknlg.exe (PUP.Adware.RelevantKnowledge) -> Será deletado na próxima inicialização.

C:\Users\Toshiba\AppData\Local\Google\Chrome\User Data\Default\Extensions\mkndcbhcgphcfkkddanakjiepeknbgle\1.3.332.1_0\plugins\rlcm.dll (PUP.Adware.RelevantKnowledge) -> Será deletado na próxima inicialização.

C:\Program Files\RelevantKnowledge\rlls64.dll (PUP.Adware.RelevantKnowledge) -> Enviado para a Quarentena e deletado com sucesso.

C:\Program Files\RelevantKnowledge\rlph.dll (PUP.Adware.RelevantKnowledge) -> Enviado para a Quarentena e deletado com sucesso.

C:\Program Files\RelevantKnowledge\rlvknlg64.exe (PUP.Adware.RelevantKnowledge) -> Enviado para a Quarentena e deletado com sucesso.

C:\Program Files\RelevantKnowledge\rlxf.dll (PUP.Adware.RelevantKnowledge) -> Enviado para a Quarentena e deletado com sucesso.

C:\Program Files\RelevantKnowledge\components\rlxg.dll (PUP.Adware.RelevantKnowledge) -> Enviado para a Quarentena e deletado com sucesso.

C:\Program Files\RelevantKnowledge\components\rlxh.dll (PUP.Adware.RelevantKnowledge) -> Enviado para a Quarentena e deletado com sucesso.

C:\Program Files\RelevantKnowledge\components\rlxi.dll (PUP.Adware.RelevantKnowledge) -> Enviado para a Quarentena e deletado com sucesso.

C:\Program Files\RelevantKnowledge\components\rlxj.dll (PUP.Adware.RelevantKnowledge) -> Enviado para a Quarentena e deletado com sucesso.

C:\Program Files\RelevantKnowledge\components\rlxk.dll (PUP.Adware.RelevantKnowledge) -> Enviado para a Quarentena e deletado com sucesso.

C:\Program Files\FoxTabVideoConverter\Uninstall\Uninstall.exe (Adware.Agent) -> Enviado para a Quarentena e deletado com sucesso.

C:\Users\Toshiba\Downloads\pcmegarapido.exe (Trojan.RepackSMS) -> Enviado para a Quarentena e deletado com sucesso.

C:\Users\Toshiba\Downloads\VideoConverterSetup.exe (Adware.Agent) -> Enviado para a Quarentena e deletado com sucesso.

C:\Users\Toshiba\Downloads\etype_setup.exe (PUP.BundleInstaller.IB) -> Enviado para a Quarentena e deletado com sucesso.

C:\Program Files\RelevantKnowledge\asmcf.dat (PUP.Spyware.MarketScore) -> Enviado para a Quarentena e deletado com sucesso.

C:\Program Files\RelevantKnowledge\chrome.manifest (PUP.Spyware.MarketScore) -> Enviado para a Quarentena e deletado com sucesso.

C:\Program Files\RelevantKnowledge\egdcf.dat (PUP.Spyware.MarketScore) -> Enviado para a Quarentena e deletado com sucesso.

C:\Program Files\RelevantKnowledge\install.rdf (PUP.Spyware.MarketScore) -> Enviado para a Quarentena e deletado com sucesso.

C:\Program Files\RelevantKnowledge\ncncf.dat (PUP.Spyware.MarketScore) -> Enviado para a Quarentena e deletado com sucesso.

C:\Program Files\RelevantKnowledge\nscf.dat (PUP.Spyware.MarketScore) -> Enviado para a Quarentena e deletado com sucesso.

C:\Program Files\RelevantKnowledge\rlcm.crx (PUP.Spyware.MarketScore) -> Enviado para a Quarentena e deletado com sucesso.

C:\Program Files\RelevantKnowledge\rlcm.txt (PUP.Spyware.MarketScore) -> Enviado para a Quarentena e deletado com sucesso.

C:\Program Files\RelevantKnowledge\rloci.bin (PUP.Spyware.MarketScore) -> Enviado para a Quarentena e deletado com sucesso.

C:\ProgramData\Microsoft\Windows\Start Menu\Programs\RelevantKnowledge\About RelevantKnowledge.lnk (PUP.Spyware.MarketScore) -> Enviado para a Quarentena e deletado com sucesso.

C:\ProgramData\Microsoft\Windows\Start Menu\Programs\RelevantKnowledge\Privacy Policy and User License Agreement.lnk (PUP.Spyware.MarketScore) -> Enviado para a Quarentena e deletado com sucesso.

C:\ProgramData\Microsoft\Windows\Start Menu\Programs\RelevantKnowledge\Support.lnk (PUP.Spyware.MarketScore) -> Enviado para a Quarentena e deletado com sucesso.

C:\ProgramData\Microsoft\Windows\Start Menu\Programs\RelevantKnowledge\Uninstall Instructions.lnk (PUP.Spyware.MarketScore) -> Enviado para a Quarentena e deletado com sucesso.

(fim)

--------------------------------------------------------------------------------

As mesmas mensagens do HijackThis continuaram aparecendo. O log gerado foi esse:

Logfile of HijackThis v1.99.1

Scan saved at 14:16:39, on 10/04/2012

Platform: Unknown Windows (WinNT 6.00.1906 SP2)

MSIE: Internet Explorer v9.00 (9.00.8112.16421)

Running processes:

C:\Windows\system32\taskeng.exe

C:\Windows\system32\Dwm.exe

C:\Windows\Explorer.EXE

C:\Windows\System32\hkcmd.exe

C:\Windows\System32\igfxpers.exe

C:\Windows\system32\igfxsrvc.exe

C:\Windows\RtHDVCpl.exe

C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\Program Files\Camera Assistant Software for Toshiba\traybar.exe

C:\Program Files\Toshiba\Power Saver\TPwrMain.exe

C:\Program Files\Toshiba\SmoothView\SmoothView.exe

C:\Program Files\Toshiba\FlashCards\TCrdMain.exe

C:\Program Files\Toshiba\ConfigFree\NDSTray.exe

C:\Program Files\Toshiba\TOSHIBA Service Station\ToshibaServiceStation.exe

C:\Program Files\Alwil Software\Avast5\AvastUI.exe

C:\Program Files\Microsoft IntelliPoint\ipoint.exe

C:\Program Files\Windows Searchqu Toolbar\Datamngr\datamngrUI.exe

C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe

C:\Program Files\Real\RealPlayer\Update\realsched.exe

C:\Program Files\Common Files\Java\Java Update\jusched.exe

C:\Program Files\Camera Assistant Software for Toshiba\CEC_MAIN.exe

C:\Program Files\Toshiba\TOSCDSPD\TOSCDSPD.exe

C:\Program Files\Skype\Phone\Skype.exe

C:\Windows\ehome\ehtray.exe

C:\Users\Toshiba\AppData\Local\Facebook\Update\FacebookUpdate.exe

C:\Program Files\Windows Media Player\wmpnscfg.exe

C:\Program Files\Windows Live\Messenger\msnmsgr.exe

C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE

C:\Users\Toshiba\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Toshiba\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Toshiba\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Toshiba\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Toshiba\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Toshiba\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Windows\ehome\ehmsas.exe

C:\Windows\system32\rundll32.exe

C:\Users\Toshiba\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Program Files\Microsoft IntelliPoint\dpupdchk.exe

C:\Program Files\Toshiba\ConfigFree\CFSwMgr.exe

C:\Windows\system32\igfxext.exe

C:\Users\Toshiba\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Program Files\Skype\Plugin Manager\skypePM.exe

C:\Windows\system32\wuauclt.exe

C:\Users\Toshiba\Desktop\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://home.sweetim.com

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

R3 - URLSearchHook: (no name) - {e0301295-ab3e-4af3-979f-3d453c5f9f48} - (no file)

O1 - Hosts: ::1 localhost

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll

O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll

O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)

O2 - BHO: facemoods Helper - {64182481-4F71-486b-A045-B233BD0DA8FC} - C:\Program Files\facemoods.com\facemoods\1.4.17.11\bh\facemoods.dll

O2 - BHO: Java Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll

O2 - BHO: Searchqu Toolbar - {7FF99715-3016-4381-84CE-E4E4C9673020} - C:\PROGRA~1\WI9130~1\ToolBar\SearchquDx.dll

O2 - BHO: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\Alwil Software\Avast5\aswWebRepIE.dll

O2 - BHO: Auxiliar de Conexão do Windows Live - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O2 - BHO: DealPly - {A6174F27-1FFF-E1D6-A93F-BA48AD5DD448} - C:\Program Files\DealPly\DealPlyIE.dll

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll

O3 - Toolbar: Searchqu Toolbar - {7FF99715-3016-4381-84CE-E4E4C9673020} - C:\PROGRA~1\WI9130~1\ToolBar\SearchquDx.dll

O3 - Toolbar: facemoods Toolbar - {DB4E9724-F518-4dfd-9C7C-78B52103CAB9} - C:\Program Files\facemoods.com\facemoods\1.4.17.11\facemoodsTlbr.dll

O3 - Toolbar: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\Alwil Software\Avast5\aswWebRepIE.dll

O4 - HKLM\..\Run: [igfxTray] C:\Windows\system32\igfxtray.exe

O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe

O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe

O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe

O4 - HKLM\..\Run: [iAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe

O4 - HKLM\..\Run: [synTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

O4 - HKLM\..\Run: [Camera Assistant Software] "C:\Program Files\Camera Assistant Software for Toshiba\traybar.exe" /start

O4 - HKLM\..\Run: [TPwrMain] %ProgramFiles%\TOSHIBA\Power Saver\TPwrMain.EXE

O4 - HKLM\..\Run: [HSON] %ProgramFiles%\TOSHIBA\TBS\HSON.exe

O4 - HKLM\..\Run: [smoothView] %ProgramFiles%\Toshiba\SmoothView\SmoothView.exe

O4 - HKLM\..\Run: [00TCrdMain] %ProgramFiles%\TOSHIBA\FlashCards\TCrdMain.exe

O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide

O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe

O4 - HKLM\..\Run: [ToshibaServiceStation] C:\Program Files\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe /hide:60

O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup

O4 - HKLM\..\Run: [avast5] C:\PROGRA~1\ALWILS~1\Avast5\avastUI.exe /nogui

O4 - HKLM\..\Run: [intelliPoint] "C:\Program Files\Microsoft IntelliPoint\ipoint.exe"

O4 - HKLM\..\Run: [DATAMNGR] C:\PROGRA~1\WI9130~1\Datamngr\DATAMN~1.EXE

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"

O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

O4 - HKLM\..\Run: [facemoods] "C:\Program Files\facemoods.com\facemoods\1.4.17.11\facemoodssrv.exe" /md I

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Real\RealPlayer\Update\realsched.exe" -osboot

O4 - HKLM\..\Run: [skytel] Skytel.exe

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"

O4 - HKCU\..\Run: [TOSCDSPD] C:\Program Files\TOSHIBA\TOSCDSPD\TOSCDSPD.exe

O4 - HKCU\..\Run: [skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized

O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe

O4 - HKCU\..\Run: [Facebook Update] "C:\Users\Toshiba\AppData\Local\Facebook\Update\FacebookUpdate.exe" /c /nocrashserver

O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe

O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background

O4 - HKCU\..\Run: [Google Update] "C:\Users\Toshiba\AppData\Local\Google\Update\GoogleUpdate.exe" /c

O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000

O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll

O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL

O10 - Unknown file in Winsock LSP: c:\windows\system32\nlaapi.dll

O10 - Unknown file in Winsock LSP: c:\windows\system32\napinsp.dll

O10 - Unknown file in Winsock LSP: c:\program files\bonjour\mdnsnsp.dll

O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics

O11 - Options group: [iNTERNATIONAL] International

O13 - Gopher Prefix:

O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\WI1F86~1\MESSEN~1\MSGRAP~1.DLL

O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll

O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\WI1F86~1\MESSEN~1\MSGRAP~1.DLL

O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL

O18 - Filter hijack: text/xml - {807563E5-5146-11D5-A672-00B0D022E945} - C:\PROGRA~1\COMMON~1\MICROS~1\OFFICE12\MSOXMLMF.DLL

O20 - AppInit_DLLs: c:\progra~1\wi9130~1\datamngr\datamngr.dll c:\progra~1\google\google~1\goec62~1.dll

O20 - Winlogon Notify: igfxcui - C:\Windows\SYSTEM32\igfxdev.dll

O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - Agere Systems - C:\Windows\system32\agrsmsvc.exe

O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe

O23 - Service: Serviço do Bonjour (Bonjour Service) - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe

O23 - Service: ConfigFree Service - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe

O23 - Service: @%SystemRoot%\ehome\ehstart.dll,-101 (ehstart) - Unknown owner - %windir%\system32\svchost.exe (file missing)

O23 - Service: Intel® PROSet/Wireless Event Log (EvtEng) - Intel® Corporation - C:\Program Files\Intel\WiFi\bin\EvtEng.exe

O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files\TOSHIBA Games\TOSHIBA Game Console\GameConsoleService.exe

O23 - Service: Google Desktop Manager 5.9.1005.12335 (GoogleDesktopManager-051210-111108) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe

O23 - Service: @gpapi.dll,-112 (gpsvc) - Unknown owner - %windir%\system32\svchost.exe (file missing)

O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: Intel® Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe

O23 - Service: @C:\Program Files\Nero\Update\NASvc.exe,-200 (NAUpdate) - Nero AG - C:\Program Files\Nero\Update\NASvc.exe

O23 - Service: @%SystemRoot%\system32\qwave.dll,-1 (QWAVE) - Unknown owner - %windir%\system32\svchost.exe (file missing)

O23 - Service: Intel® PROSet/Wireless Registry Service (RegSrvc) - Intel® Corporation - C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe

O23 - Service: @%SystemRoot%\system32\seclogon.dll,-7001 (seclogon) - Unknown owner - %windir%\system32\svchost.exe (file missing)

O23 - Service: SmartFaceVWatchSrv - Toshiba - C:\Program Files\Toshiba\SmartFaceV\SmartFaceVWatchSrv.exe

O23 - Service: TMachInfo - TOSHIBA Corporation - C:\Program Files\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe

O23 - Service: TOSHIBA Navi Support Service (TNaviSrv) - TOSHIBA Corporation - C:\Program Files\Toshiba\TOSHIBA DVD PLAYER\TNaviSrv.exe

O23 - Service: TOSHIBA Optical Disc Drive Service (TODDSrv) - TOSHIBA Corporation - C:\Windows\system32\TODDSrv.exe

O23 - Service: TOSHIBA Power Saver (TosCoSrv) - TOSHIBA Corporation - C:\Program Files\Toshiba\Power Saver\TosCoSrv.exe

O23 - Service: TOSHIBA SMART Log Service - TOSHIBA Corporation - C:\Program Files\TOSHIBA\SMARTLogService\TosIPCSrv.exe

O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe

O23 - Service: @%ProgramFiles%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - %ProgramFiles%\Windows Media Player\wmpnetwk.exe (file missing)

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As mesmas mensagens do HijackThis continuaram aparecendo.

Só clicar com o botão direito do mouse sobre o executável > Executar como administrador.

- Faça o download do ComboFix de sUBs e salve-o no desktop;

OBS: Para que a ferramenta seja executada é necessário que esteja no desktop (área de trabalho)

  • Desative, temporariamente, o antivírus;
  • Feche todas as janelas abertas;
  • Dê um duplo clique no ComboFix;
  • Na próxima janela clique em Executar, aceite o contrato e aguarde até que o relatório seja gerado;
    OBS: Caso não queira que seja instalado o console de recuperação do Windows, clique em "Não" e depois concorde que a verificação prossiga.
    Ao ser instalado o console, na inicialização do sistema será apresentada a tela para seleção dos sistemas operacionais.
    Mais informações sobre o Console: http://support.microsoft.com/kb/307654/pt-br
  • Caso ocorra algum erro, reinicie o computador em Modo Seguro (pressione a tecla F8 intermitentemente, ou F5 em alguns casos, durante a inicialização) e repita o procedimento;
  • O ComboFix "poderá" reiniciar o PC automaticamente para completar o processo de remoção.
  • Quando terminar, será gerado um log, que estará em C:\ComboFix.txt.
  • Não clique na Janela do ComboFix, nem o feche clicando no X, enquanto estiver rodando, não mova o mouse e não use o teclado, pois senão irá parar e seu desktop ficará em branco.
  • Para parar ou sair do ComboFix, tecle "N".
  • Se perder a conexão com a internet, reinicie o computador. Caso o problema persista, abra Conexões de Rede no Painel de Controle, clique com o botão direito do mouse sobre a sua conexão com a internet e em "Reparar";
  • Anexe o ComboFix.txt à sua resposta conforme as instruções abaixo
    http://www.linhadefensiva.org/forum/index.php?showtopic=595

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